We know that people are at the heart of your organization. When your employees are knowledgeable and excited about accessibility, they create a welcoming environment for people with disabilities who patronize your facility. Welcome Change provides trainings on a variety of topics:
∙ How to recognize and approach persons with disabilities∙ Introduction to customer service considerations for the disabled
∙ Guidelines and considerations for working with senior citizen patrons
∙ Guidelines and considerations for the visually impaired patrons
∙ Guidelines and considerations for the hearing impaired patrons
∙ Guidelines and considerations for the mobility impaired patrons
∙ Guidelines and considerations for the cognitively impaired patrons
∙ Adapting exhibits and programs for disabled patrons
∙ Signage and protruding objects
∙ Avoiding the ten most common ADA mistakes
∙ Slopes and ramps reminders
∙ Paths, trails and surfaces solutions
∙ Common parking missteps
∙ Doorway and passageway details
∙ Restrooms, water fountains, and protruding objects
Trainings are custom-built to fit your organization’s needs.