We know that people are at the heart of your organization. When your employees are knowledgeable and excited about accessibility, they create a welcoming environment for people with disabilities who patronize your facility. Welcome Change provides trainings on a variety of topics:

Trainings for customer service managers and personnel

∙ How to recognize and approach persons with disabilities∙ Introduction to customer service considerations for the disabled

∙ Guidelines and considerations for working with senior citizen patrons

∙ Guidelines and considerations for the visually impaired patrons

∙ Guidelines and considerations for the hearing impaired patrons

∙ Guidelines and considerations for the mobility impaired patrons

∙ Guidelines and considerations for the cognitively impaired patrons

Trainings for directors and facility managers

∙ Adapting exhibits and programs for disabled patrons

∙ Signage and protruding objects

Trainings for architects, contractors and builders

∙ Avoiding the ten most common ADA mistakes

∙ Slopes and ramps reminders

∙ Paths, trails and surfaces solutions

∙ Common parking missteps

∙ Doorway and passageway details

∙ Restrooms, water fountains, and protruding objects

Trainings are custom-built to fit your organization’s needs.

Contact Us


P.O Box 4
Trussville, AL 35173


Phone: +1 404 9098303 +1 404 9098303

E-mail: anne@natureslens.org

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