We know that people are at the heart of your organization. When your employees are knowledgeable and excited about accessibility, they create a welcoming environment for people with disabilities who patronize your facility. Welcome Change provides trainings on a variety of topics:

∙ How to recognize and approach persons with disabilities∙ Introduction to customer service considerations for the disabled

∙ Guidelines and considerations for working with senior citizen patrons

∙ Guidelines and considerations for the visually impaired patrons

∙ Guidelines and considerations for the hearing impaired patrons

∙ Guidelines and considerations for the mobility impaired patrons

∙ Guidelines and considerations for the cognitively impaired patrons

∙ Adapting exhibits and programs for disabled patrons

∙ Signage and protruding objects

∙ Avoiding the ten most common ADA mistakes

∙ Slopes and ramps reminders

∙ Paths, trails and surfaces solutions

∙ Common parking missteps

∙ Doorway and passageway details

∙ Restrooms, water fountains, and protruding objects

Trainings are custom-built to fit your organization’s needs.