-We listen. At Welcome Change, we recognize that you know your facility, its challenges and its benefits, better than anyone. We work closely with you and your staff to make sure the solutions we propose will fit your organization’s needs.

-We inspire. Your personnel will leave our trainings with the tools and confidence they need to make a difference. We recognize that people are at the heart of every organization, and that it is through the efforts of each person that accessibility happens. We respect and value the contributions of all your staff, whether they are greeting guests, installing water fountains, designing signage for your facility, or building sidewalks for patrons approaching your facility.

-We are thorough. Our assessments are characterized by a commitment to accuracy and a keen attention to detail. We will never assume that a slope is correct or an elevator ding is loud enough; instead, we measure every aspect of your facility and create a comprehensive and easy-to-understand final report.

-We know what works. Sometimes a facility can meet legal requirements but still create difficulties for disabled (or fully able) patrons. Welcome Change grew out of personal experience with disability, and our consultants understand the challenges your disabled patrons face. We can help you craft solutions that are not only legal but that actually work for everyone.